Glossary

Retrieval-augmented generation (RAG)

A technique where the AI looks up relevant facts in your documents before answering, instead of relying on memory.

Why it mattersIt keeps answers grounded in your policies and data, and makes them easier to check.

In practice at aitelzOur inbound receptionist uses this: natural, interruptible conversation. Answers every call on the first ring, day or night.Meet the inbound receptionist →

A quiet clinic front desk at dusk with a softly glowing phone

NewsletterAI automation, once a month.New use cases, prompts and guides. No spam.

Never miss a call again.

01A 30-minute call with the rainmindz team02A written agent blueprint within a week03No commitment until you approve it

Discovery call · 30 minVideo call with the rainmindz team

Pick a day · November

Pick a time · Mountain Time