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Glossary

Audit log

A tamper-evident record of every action an agent took, when, and with what data.

Why it mattersIt makes AI work reviewable and supports compliance in regulated industries.
In practice at aitelzOur inbound receptionist uses this: natural, interruptible conversation. Answers every call on the first ring, day or night.Meet the inbound receptionist →
Related terms
AI agentLarge language model (LLM)GuardrailsConfidence thresholdHallucination
A quiet clinic front desk at dusk with a softly glowing phone
Related guideAI for auto dealerships: a practical guide
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