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Glossary

Data extraction

Pulling structured details such as names, dates, amounts and reference numbers out of emails, forms and documents.

Why it mattersIt replaces hours of manual typing and copying between systems.
In practice at aitelzOur inbound receptionist uses this: natural, interruptible conversation. Answers every call on the first ring, day or night.Meet the inbound receptionist →
Related terms
Workflow automationHuman-in-the-loopConfidence thresholdOrchestrationAI search visibility
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Related guideAI for law firms: a practical guide
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