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Glossary

Orchestration

Coordinating several agents and tools so they share context and work together on one process.

Why it mattersReal work spans many tools; orchestration keeps it all moving in the right order.
In practice at aitelzOur inbound receptionist uses this: natural, interruptible conversation. Answers every call on the first ring, day or night.Meet the inbound receptionist →
Related terms
Chat agentWorkflow automationHuman-in-the-loopGuardrailsData extraction
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Related guideAI for home services: a practical guide
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